IT AMC Service
An IT AMC (Annual Maintenance Contract) replaces reactive, pay-per-callout repairs with a fixed schedule of preventive visits, so hardware problems get caught before they become downtime. Arab Spec runs AMCs for offices, clinics, retail sites, and schools across Saudi Arabia and the wider Gulf, covering servers, desktops, printers, and the network gear that connects them.
What's included
- Scheduled preventive maintenance visits, not just emergency callouts
- Asset tagging and hardware inventory tracking across sites
- Priority response tiers written into the contract, not promised verbally
Your client portal, included
Every AMC comes with the Arab Spec Orbit Portal, so you can see your IT operations in one place.
- Contract days left, assets, and completed visits at a glance, with branded PDF reports
- Every visit on record, with per-asset checks and engineer notes
- Asset health and renewals tracked, so nothing fails or expires unnoticed
- Support tickets raised and tracked in one place, in English or Arabic